Finerva Support

For help with Finerva, email co.luminescence@gmail.com.

Before contacting support

Confirm that the device has an internet connection before signing in or synchronizing.
Install the latest Finerva version available through your device's app store or testing channel.
Include the app version and a short description of what happened. Never send passwords, authentication codes, tokens, or complete financial records.

Account deletion

Open Profile → Delete account and confirm the warning to permanently delete the account and associated financial data immediately. All sessions and notification registrations are removed, the requesting device clears its encrypted financial data, and the app signs out.

If you cannot access the app, use the public account-deletion request page.